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How we can help you?

At Angelpc we offer you a comprehensive support service in management, maintenance and configuration as a first level helpdesk regarding the 50 most commonly used software packages in the market. We also help you with your Internet communications and configuration and operation of your peripheral equipment (printers, USBs, and other equipment), files and folders in your PC network.

Angelpc is easy to use and adapted to your needs and schedule. Incorporating Angelpc to your solution set is investing to become more productive and efficient, while you optimize your use of new technologies.

Additionally, the Angelpc tool provides useful characteristics for your daily work and entertainment, such as telecommunications, telework and telesupervision


Description of service coverage
  Service Feature in Angelpc´s software


  Operating Systems 
        Windows 98
        Windows NT
        Windows 2000
        Windows XP
        Windows Vista

 Office 
      Word
       Excel
       Access
       PowerPoint

 E - Mail
        Microsoft Outlook
        Outlook Express
       Web Mail(Gmail,Yahoo,Hotmail)

 The Internet
   Web Browser:
        - Netscape
       - Internet Explorer
        - Mozilla Firefox
    Chat / VOIP:
        - MSN Messenger
        - Yahoo Messenger
        - Skype

  Antivirus
       McAffe 
       Norton 
       Panda 
       Nod-32
        TrendMicro
        Kaspersky
        BitDefender
        AVG

  Design

       Flash
       Dreamweaver
       Photoshop
       Photo Express
       FrontPage
       Corel Draw

  Multimedia
       Power DVD
       WinDVD
       Quicktime
       Photo Explorer
        iTunes

  Recording
       Instant Copy
       Nero
       Easy Media Creator
        Record Now
       Movie Jack
       Clone CD/Clone DVD

  Other software
       Acrobat Reader
       WinZip, WinRar, WinAce
       Omnipage
       ActiveSync


 Communications with Angelpc
 
Unlimited chat between user and technician
  according to service package
Unlimited Chat among users
Simultaneous Chats
Voice over the Internet between user and 
  technician
Voice over the Internet between users
File transfer
Automatic recording of Chat conversations 

 Inquiries and users

Discrimination of types of inquiries (technical, 
  invoicing, commercial)
Allocation of technicians to different groups
Identification of users/Administrators online-office
Allows users to add their own technicians
Co-surfing (simultanious navegation between  
  technician and user)

 Technical aspects of Angelpc’s Software

Easy installation (It is not necessary to go through 
  a server, just install a very light program at the 
  client)
Statistics regarding program use
Automatic update of new versions
Possibility of PC control with password not 
  requiring the user’s presence
Password to leave the application
Compatibility with Win98, WinNT, Win2000 and Win
  XP
application, Win Vista.
         











 

 

 







Novelties
4/4/2008
Functionalities of the new software
Success cases
11/1/2008
Great Company: General Electric Case, Healthcare Integrated Information Technology Solutions.
News and events
4/4/2008
Angelpc showcases the new updating of its software
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© 2007 angelpc. All rights reserved. Quality policy Use and Confidentiality Policy Private Zone
www.copysan.com www.intensas.com www.ditro.com

Angelpc Soporte Informático Permanente, S.L. – Navarra Trade Registry – Book 1295, page 12, sheet NA-25783.